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Please review the following information carefully

We care about the privacy of our visitors and users. This Privacy Policy describes how Harmony Concerts, Wix.com Ltd., together with its affiliated companies worldwide collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Harmony Concerts users, including unregistered visitors and  mobile registered users.  This Privacy Policy is not intended to override any rights you may have under other applicable data privacy laws. You can review WIX.com Ltd Privacy Policy HERE

If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us here.

Type of information collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer or mobile device to the Internet; login e-mail address for members; computer and connection information and purchase history. We may use software tools affiliated with Wix.com Ltd. to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Your credit or credit/debit card data is not stored on our site.  All payments are processed via POS system SQUARE. You can view SQUARE Privacy Policy here. Square only stores the LAST FOUR digits of a card used.

Why do we collect the personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services to you.

  2. To provide our Users with ongoing customer assistance and technical support as required.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or Wix.com Ltd & their partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  At this time we specifically use SQUARE POS payment system.

We respect your privacy and do not disclose your personal information according to National and Provincial Privacy Regulations .

How are we communicating with our customers?

We reach out to our customers with event updates , marketing campaigns, new event additions and promotions via the email address provided on when you sign up for our subscription list and when you make a purchase.

We may contact you to notify you of an issue regarding your account(if registered) or to troubleshoot problems with your purchase or to resolve a dispute.

At times we may contact you with a survey or questionaire  to help us better serve you and our communities. 

We may contact you to enforce applicable laws and agreements we may have with you. For these purposes we may contact you via email or telephone (if number provided).  

AT NO TIME will we release your personal information to third parties or 

 

You can how opt out of receiving such messages by emailing us at info@harmonyconcerts.ca

How are we using cookies and other tracking tools?

A variety of cookies and tracking tools are utilized by Wix.com Ltd, Square, Facebook and other apps. The following chart outlines current cookies and tracking tools used:

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How can you withdraw consent?

If you don’t want us to process your data anymore, please contact us at info@harmonyconcerts.ca and we will remove all your contact information from our database.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Us

If you would like to: access, correct, amend or delete any personal information you provided to us, please contact us at info@harmonyconcerts.ca